Support
Need a hand? We're here.
Real people, not a ticket maze. Most questions are answered in the FAQ — for anything else, email us and you'll hear back within 1 business day.
Email support
support@truxiq.netWe reply within 1 business day
Include your account email and what you were doing when the problem happened — it gets you a useful answer on the first reply instead of the third. Support is available in English and Spanish.
Faster than waiting on us
Check the FAQ first
Pricing, invoicing, IFTA, Spanish support, cancelling, and what happens to your data — answered in full, right now, no waiting.
Read the FAQ →Ask the AI assistant
Once you're signed in, there's an AI assistant built into the app that knows TruxSheet and trucking. Tap the help button on any screen and ask — it's available any time, including nights and weekends.
Sign in to use it →What to expect
- Email is how we do support. Your question stays in writing with the details attached, so you get a considered answer instead of a queue.
- Billing questions — subscription, receipts, and cancelling are all self-serve in the billing portal under Settings once you're signed in. Email us if something looks wrong.
- Found a bug? Tell us what screen you were on and what you expected to happen. Screenshots help more than anything else.
Not signed up yet? See pricing or browse the owner-operator guides.